Info and tips on how to strengthen and maintain your brand in your market space
Most conflict seems to occur when context is absent. I don’t think you understand my perspective…you don’t really understand why this is important to me…Don’t you see what I see? What was he thinking? What did he mean by that? Most of the time, what our reactions are communicating, during a conflict, is that we [...]
Read moreIt’s so common, unfortunately, for leaders to be vague and unwilling to be direct, specific and intentional with their questions on the front end of an action step, and it usually leads to significantly more pain on the back end. Here’s what I mean: When you ask someone to take action on something, consider your [...]
Read moreWhen leaders try to get their entire team on board an passionate about a vision, it’s easy to find the broken link. By broken, I mean the person who’s broken inside, who’s still territorial, dealing with pride. The person who feels threatened by growth. The person concerned with who gets the credit or how the [...]
Read moreThat issue you’re struggling with this week, whether it’s with a peer, an employee, your child or other significant relationship…take a step back and ask this question: Was that an incident, or a pattern? Great hearts make bad decisions, and bad hearts make great decisions. Neither is perfect, and both can change. Before you decide [...]
Read moreA mentor once shared his insights with me about a candidate for hire, whose references spoke very highly about his potential: “Potential means you ain’t shown me nuthin yet.” Of course, its’ not that simple…or is it? Really, when all the talking’s done, the interviews are complete, the analysis of what went wrong along the [...]
Read moreI have a lot of CEO’s, Pastors and other Leaders all over the country who receive this blog and it frequently gets forwarded, but I couldn’t help retell the story a senior copywriter shared with me the other day, hoping there won’t be a few people out there who get offended by it. But, the [...]
Read moreAt a local coffee shop this morning, I ordered my normal black eye (coffee with 2 shots of espresso), demonstrating the willingness to pay more for added value. The friendly employee punched the order in and said, “Is that it?” Like a compliant child, I said, “yes ma’am.” Upselling 101: In life, conversations have an unstated [...]
Read moreYes…and no. Depends which decision you’re considering. It’s a tiebreaker for retention, but a lazy, unbelievable acquisition strategy. (And I mean “no one really believes you”, not remarkable!). Businesses want to find new customers and keep & grow current ones. Churches want to reach new people and grow the people they already have responsibility to [...]
Read moreI remember in high school, when girls would break up with guys (not me of course, but from what my friends told me!)…they’d have that uncomfortable conversation…”Really, you’re too good to me, I don’t deserve you, I really like you as a friend, one day you’ll thank me…it’s me, really, it’s not you.” Funny, how [...]
Read moreAmazing how we can struggle days, weeks, months in a relationship before we’re really willing to have the critical, high-risk discussion about an offense, an area where we feel we were wronged, about a behavoir we feel is unacceptable but we don’t stop and confront it with love. Instead, we treat it like the leftovers [...]
Read moreI had a baseball coach in high school who, when he saw any of us standing around, would shout, “Get moving, you’re not here to kill grass and make my turf brown!”. People who stay in one place too long, get offended, and refuse to recognize their own pride, usually get their toes stepped on by [...]
Read moreI’ve been incredibly blessed over the last few years with a team who consistently brings new, well-thought out ideas to me not just for our clients, but for us to grow our business. As leaders who constantly are plowing new ground and changing personally and professionally to meet needs of an ever-shifting marketplace, it’s important [...]
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